Responsible Gambling

At Savibet, your entertainment and wellbeing are our highest priorities. We believe that gaming should be an enjoyable, thrilling experience, but we also recognize that for some, gambling can become more than just a pastime. We are fully committed to providing a safe, transparent, and responsible environment for all our players.

We adhere strictly to the regulations set forth by the United Kingdom Gambling Commission (UKGC). Our commitment to you is grounded in the belief that you should always remain in control of your play. This page serves as a comprehensive guide to the tools, resources, and support available to help you maintain a healthy relationship with gambling.

Our Commitment to You

Gambling responsibly means recognizing that it is a form of entertainment, not a way to make money or solve financial problems. We empower our players to make informed decisions by providing clear information and easy-to-use controls.

We operate under the principle that our platform must be a safe space. This involves:

  • Protecting minors by enforcing strict age verification processes.
  • Implementing robust systems to prevent problem gambling.
  • Training our staff to identify signs of harmful behavior and intervene appropriately.
  • Ensuring all our marketing and promotions are transparent and socially responsible.

Understanding the Risks

Most people gamble for fun, but it is important to be aware of the signs that gambling might be becoming a problem. If you find yourself asking the following questions, it may be time to take a step back:

  • Do you gamble to escape problems or to relieve feelings of hopelessness or anxiety?
  • Have you ever lied to family or friends about how much you gamble?
  • Do you gamble until your last penny is gone?
  • Have you ever felt the need to "chase" your losses, hoping to win back money you have lost?
  • Has gambling caused any arguments, frustrations, or disappointments in your personal relationships?
  • Do you find it difficult to stop, even when you are on a losing streak?

If you answered "yes" to any of these, please know that you are not alone, and there is help available.

Tools to Keep You in Control

We provide several proactive tools designed to help you set boundaries before you begin to play. We encourage all players to use these features to tailor their experience to their personal budget and comfort level.

Deposit Limits

Setting a deposit limit is the most effective way to manage your spending. You can set daily, weekly, or monthly limits on the amount of money you deposit into your Savibet account.

  • Decreases to your limits take effect immediately.
  • Requests to increase your limits require a 24-hour cooling-off period to ensure you have time to reconsider your decision.

Reality Checks

It is easy to lose track of time when you are enjoying yourself. Our reality check feature provides you with periodic alerts that remind you how long you have been logged into your account. These notifications help you maintain perspective on your activity.

Time-Outs (Cooling-Off Period)

If you feel you need a short break from gambling, you can use our "Time-Out" tool. You can choose to suspend your account for a period ranging from 24 hours up to six weeks. During this period, you will not be able to access your account, and we will ensure you do not receive any marketing communications from us.

Self-Exclusion

If you feel that your gambling is no longer under control and you need a more permanent solution, we offer a comprehensive self-exclusion program. Self-exclusion allows you to block your access to your Savibet account for a period ranging from six months to five years.

  • During this time, we will take all reasonable steps to prevent you from opening a new account.
  • We strongly recommend that you also register with Gamstop, a free national service that allows you to self-exclude from all licensed online gambling companies in the UK at once.

Identifying and Managing Financial Risks

Responsible gambling also requires careful management of your finances. We encourage you to only ever gamble with money you can afford to lose. Never use money intended for rent, bills, or essential living costs to fund your gaming.

We support a variety of payment methods, including debit cards and bank transfers, which are integrated with safe, regulated financial institutions. We do not support the use of credit cards for gambling, as per current UK regulations, to prevent the use of borrowed funds. If you feel your financial situation is being negatively impacted, please reach out to professional debt advice services immediately.

Accessing Professional Support

If you or someone you know is struggling with gambling, there are many organizations in the United Kingdom dedicated to providing free, confidential, and expert help. You do not have to face this alone.

National Gambling Helpline

The National Gambling Helpline offers 24/7 support for anyone affected by gambling. They provide confidential advice, information, and counseling.

  • Phone: 0808 8020 133.
  • Website: www.gambleaware.org.

GamCare is the leading provider of information, advice, and support for anyone affected by gambling harms in the UK. They offer a range of support services, including one-to-one counseling and moderated chat rooms.

  • Website: www.gamcare.org.uk.

Gamblers Anonymous

This is an international fellowship of people who have joined together to do something about their own gambling problem and to help other compulsive gamblers do the same. They hold regular meetings across the UK.

  • Website: www.gamblersanonymous.org.uk.

Debt and Financial Support

If your gambling has led to financial difficulties, organizations like StepChange Debt Charity or Citizens Advice can provide free, impartial advice to help you regain control of your finances.

  • StepChange: www.stepchange.org.
  • Citizens Advice: www.citizensadvice.org.uk.

Protecting Minors

At Savibet, we have a zero-tolerance policy regarding underage gambling. It is illegal for anyone under the age of 18 to gamble on our site. We employ robust age-verification checks during the registration process. If we suspect a user is under the age of 18, we will suspend the account and perform a thorough investigation.

We also advise parents and guardians to take steps to prevent children from accessing gambling sites on shared computers or mobile devices. Using filtering software — such as NetNanny or CyberPatrol — can help you restrict access to gambling websites on devices used by minors.

Keeping Perspective

Remember, gambling should be a fun and engaging activity. When it stops being fun, it is time to stop. We are here to support you in maintaining a healthy, balanced lifestyle. If you ever feel that your gambling habits are changing or causing you distress, please utilize the tools we have provided or reach out to our customer support team. Our team is trained to listen and guide you toward the resources you need.

Your well-being is the foundation of our community. Stay safe, play within your means, and remember that help is always just a click or a phone call away.