Privacy Policy

Last Updated: June 21, 2026.

At Savibet (savibet-uk.com), we are committed to protecting your privacy and ensuring your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

Who We Are

Savibet is a platform dedicated to providing information and services related to online gambling within the United Kingdom. For the purposes of data protection legislation, Savibet acts as the Data Controller. If you have any questions regarding how your data is processed, you may contact our support team at [email protected].

Information We Collect

We collect several categories of information to provide our services, comply with regulatory requirements, and improve your user experience.

  • Identity and Contact Data: This includes your name, date of birth, email address, and residential address. This information is necessary to verify your age and identity as required by the UK Gambling Commission.
  • Technical Data: When you visit our website, we automatically collect information about your device, including your IP address, browser type, operating system, and time zone settings.
  • Usage Data: This includes information about how you navigate our platform, the pages you view, and the duration of your sessions.
  • Transactional Data: If you interact with linked services, we may collect records of transactions and payment method details provided through secure channels.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Data

We will only process your personal data where we have a lawful basis to do so, including:

  • Performance of a Contract: To register your account, manage your profile, and provide the services you have requested.
  • Legal Obligations: To comply with regulatory requirements set by the UK Gambling Commission, such as verifying your age, preventing underage gambling, and fulfilling anti-money laundering (AML) and counter-terrorist financing obligations.
  • Legitimate Interests: To improve our website functionality, ensure network and information security, and to conduct analytics to better understand our audience.
  • Consent: Where you have explicitly opted into marketing communications. You have the right to withdraw this consent at any time.

Sharing Your Data

We may share your data with third parties only in the following circumstances:

  • Service Providers: We work with trusted partners who provide IT support, payment processing, data analysis, and marketing services. These parties are contractually obligated to keep your data secure.
  • Regulatory Authorities: We may share your information with the UK Gambling Commission, law enforcement agencies, or other regulatory bodies if required by law.
  • Anti-Fraud and Identity Verification: To ensure the safety of our platform, we may use third-party services to verify your identity and prevent fraudulent activities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Generally, we retain account information for the duration of your membership and for a further period thereafter to comply with the statutory requirements of the UK Gambling Commission and for the defense of potential legal claims.

Your Legal Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You may request that we delete your data, subject to certain legal obligations that require us to retain it.
  • Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances.
  • Right to Data Portability: You have the right to request a transfer of your data to another service provider.
  • Right to Object: You can object to the processing of your data based on legitimate interests or for direct marketing.

To exercise any of these rights, please contact us at [email protected]. We aim to respond to all legitimate requests within one calendar month.

Security of Your Data

We employ industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and strictly controlled access to your personal data by our staff and partners.

Responsible Gambling and Support

We take our social responsibility seriously. In line with UK Gambling Commission standards, we encourage players to maintain control over their gambling. If you or someone you know is struggling with gambling, help is available. We recommend contacting independent support organizations:

  • GamCare: Provides free information, advice, and support for anyone affected by gambling problems.
  • GambleAware: Offers help and guidance to keep gambling safe.
  • National Gambling Helpline: You can call 0808 8020 133 for 24/7 confidential support.

We reserve the right to process your personal data for the purpose of self-exclusion or to identify indicators of problem gambling to fulfill our regulatory social responsibility obligations.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Complaints

If you have any concerns about how we process your personal data, please contact us at [email protected] in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority set up to uphold information rights.